Not seeing the results you want from your User Experience optimization efforts? Germain UX can help.
Our cutting-edge technology records and allows you to replay everything a user sees and does, providing a comprehensive analysis of the user experience and user behavior. GermainUX’s Session Replay is pixel-perfect, millisecond-precise, and fully searchable at scale. However, instead of wasting time watching thousands of videos, we recommend initiating your analysis of the user experience at scale to understand which UX frictions affect most of your employees or customers. More details below.
Empower your users to speak up and make a difference! With Germain’s user feedback popup, you can give your busy users an easy way to provide valuable insights and feedback in real-time, right when they experience a pain point. Don’t let valuable user feedback go unheard, and better, act on their pain in real-time.
Plus, our Funnel, Heatmaps, and Flow graphs provide a comprehensive view of user behavior at scale, allowing you to effectively assess and address issues. Additionally, you can customize these graphs to help you investigate UX frictions related to technology, workflow, or confusion.
Why waste time and resources replaying thousands of sessions when Germain’s Aggregate customizable dashboard can help you identify the most significant UX frictions impacting your business? With Germain, you can assess critical issues at scale and delve into each insight, all the way down to a session replay. Don’t let your team address thousands of issues without finding the true source of your UX problems. Choose Germain’s Aggregate dashboard and Session Replay for a comprehensive understanding of UX frictions and their impact on your business.
Germain UX captures the entire user experience with millisecond precision, drawing on 7 years of experience in enhancing our session replay technology. We recognize that many often overlook critical insights, resulting in suboptimal UX improvements or a lack of understanding visitor interest.
Metadata and Business Data are fully searchable. This is essential to help identify business impact at scale, dive into critical problems, etc. However, only non-private data that one allows Germain to collect is searchable, in compliance with GDPR and other regulations.
Germain’s platform goes above and beyond by capturing every millisecond of a user’s experience and gives you a complete understanding of your UX, at scale.