Latest Posts
Reduce User Frustration with Mobile Phones & Tablets
Mobile devices have long replaced desktops, and user issues have simply moved over to these mobile devices, and a phone or system upgrade won’t just always be the solution to these user frustrations. germainAPM can significantly help reduce these user issues by proactively monitoring performance and user experience of these users on their mobile phones →
Debug Javascript (in real-time)
Many clients had been asking for this for a while…here you go another piece to our germainAPM monitoring puzzle! 🙂 Real-time performance monitoring and analysis of Javascript execution, down to the line of code, for any web application built with any javascript framework (AngularJS, ReactJS, VueJS, etc). That feature completes the end-to-end time breakdown of →
Measuring the Real-time Performance of a Web Application Using Only JavaScript
cross-browser, no extensions or other installation, no interruption of end-user’s experience Built-in Profilers The profiling functionality offered in most web browsers can be used to understand where the largest performance bottlenecks are, but they have to be triggered by the end user and therefore that data will only be available to those with access to →
6 tips on how to monitor your javascript application
When it comes to troubleshooting user issues (experienced with your web apps), you have the option to ask your end-users to use Google Chrome Developer console and get more details on javascript execution/failure, static content loading issue, network disconnectivity, etc. (with the issue that this Google Chrome console is NOT going to pinpoint issues that →
APM Predictions: 7 bad things that may happen to your mission-critical business applications
Are you ready to hit the ground running with your Application Performance Management resolutions? We certainly are. To better prepare, we asked our experts what they saw in the field last year, and decided to bring you the worst of it. We sincerely hope none of these will happen to you. Unfortunately they probably will…
MTTI, MTTR, how to get these numbers down
Mean Time to Identify (MTTI) refers to the time it takes to detect an incident (incident that affect your users, business processes and/or technologies performance) and identify its root-cause. Mean Time to Resolve (MTTR) is the average time between the start and resolution of that incident. Business needs are evolving significantly more quickly than before, →
Identification (in near real-time) of 1)reproduction scenario and 2)root-cause of a User Error
One of our customers saved 4 months of severe business impact (visible @ executive level) using germain CRT and germain APM combined! (thanks to our client for providing us this feedback!). Oracle Support spent several weeks investigating that issue and as of today (1.5month later) has still not found the exact location of the crash… →
Here is an article on Customer Experience published by Yannick Germain on Forbes
https://www.forbes.com/sites/forbestechcouncil/2018/06/13/customer-experience-isnt-rocket-science-but-it-can-be-difficult-to-master/
User Experience session @ Enterprise UX 2018 – San Francisco
June 13-15 – san Francisco – Enterprise UX 2018 – https://rosenfeldmedia.com/eux2018/ Germain APM will have a booth..dont have the number yet