Real User Monitoring and Session Replay.
Not seeing the results you want from your User Experience optimization efforts? Germain UX can help.
Does this sound familiar?
- Solving tones of issues but not the top 10%.
- Incomplete replays (missing some of what the user "sees" or "does").
- Spending countless hours replaying sessions.
- False Positive UX insights ("Rage clicks" aren't real, CSS changes aren't captured, Errors don't affect users, etc).
- Missing qualitative insights.
- Surveys take too long, expensive, not exhaustive enough.
Still not convinced? A/B test your current solution against GermainUX for FREE.
Powerful Features And Capabilities.
Quantitative & Qualitative Insights, Smart Alerts and Automated Resolution to Improve UX 24×7.
Watch Users and understand why frictions occur, in real-time!
Our cutting-edge technology records and allows you to replay everything a user sees and does, providing a comprehensive analysis of the user experience and user behavior. GermainUX’s Session Replay is pixel-perfect, millisecond-precise, and fully searchable at scale. However, instead of starting by watching thousands of videos, we recommend initiating your analysis of the user experience at scale to understand which UX frictions affect most of your employees or customers. More details below.
Learn more about our user session video recording and replay and how to quickly find, at once, insights across millions of sessions!
Solve Real User Feedback In Real-Time (for NPS).
Empower your users to speak up and make a difference! With Germain’s user feedback popup, you can give your busy users an easy way to provide valuable insights and feedback in real-time, right when they experience a pain point. Don’t let valuable user feedback go unheard, and better, act on their pain in real-time.
Learn more about our real-time Feedback Popup (for NPS) and how easy it is to understand user feedback.
Dive into User Behaviors.
Plus, our Funnel, Heatmaps, and Flow graphs provide a comprehensive view of user behavior at scale, allowing you to effectively assess and address issues. Additionally, you can customize these graphs to help you investigate UX frictions related to technology, workflow, or confusion.
Learn more about Behavior analysis at scale, driven by clicks or critical business events.
GPDR & PCI.
With Germain, you can choose to not store any sensitive data. And if it is stored, it’s not searchable. Easy configuration lets you anonymize or not collect sensitive data. GDPR compliance helps you stay on top of data protection and consent requirements. Securely store personal data, automatically delete data when no longer needed, and easily access data protection settings. Trust our tool to keep you compliant and give you peace of mind.
Learn more about data privacy, dynamic security control and team-based visibility.
Business Impact @ Scale.
Why waste time and resources replaying thousands of sessions when Germain’s Aggregate customizable dashboard can help you identify the most significant UX frictions impacting your business? With Germain, you can assess critical issues at scale and delve into each insight, all the way down to a session replay. Don’t let your team address thousands of issues without finding the true source of your UX problems. Choose Germain’s Aggregate dashboard and Session Replay for a comprehensive understanding of UX frictions and their impact on your business.
Learn how to quickly quantify user impact at scale.
The Germain Advantage for Optimal UX.
Quantitative vs Qualitative.
Germain provides a comprehensive approach to collecting quantitative and some critical qualitative insights. Our platform supports multiple technologies, performs smart analysis, and keeps the raw data. And Germain lets you collect critical User Feedback in real-time and in context of their recorded session, so much faster and cheaper than Surveys. Don’t let incomplete data hold you back from improving adoption, conversion, and retention. Germain provides the full story and helps you understand the “why” and “how” behind user behavior.
Very customizable.
How many times does your organization hit a roadblock with a tool and search for another tool? At Germain, we believe that all real-time monitoring, analytics and automation should be delivered by a single platform and that starts by having a platform that is very customizable, from what data it collects, where, how it analyzes, what automation it applies to it, how it visualizes it, alert on it, and report it, etc
Exceptional Support.
Our support isn’t only unlimited, it is exceptional and focused on your business needs whether they are improving Adoption, Conversion or Retention or something else. And to get there, we also help your team do the magic with our platform, at no extra cost.
Don’t believe us? Just try our platform & us, for 60 days!
At fraction of your cost.
There isn’t a better opportunity to reduce operating costs by consolidating and getting one of the best real-time monitoring, analytics and automation platform at a fraction of the cost. It is a fraction of the cost that only another non-financed organization could match and we don’t know any except ours. Do your org a favor..stop throwing unnecessary significant money at technologies to solve every problem.
Proven Best Real User Replay and more - Get Our Technical Analysis of 14 User Replay Tools.
Does your Replay Tool capture the entire User Experience from end-to-end? Are your efforts improving adoption, conversion, and retention? Get our free Technical Analysis and see how your current tool measures up.
Take a fresh approach to UX Improvement
Struggling to improve user experience despite working hard and watching countless videos? It may be time to verify that your User Replay Tool is recording everything a user “sees” and “does.” If your tool is not comprehensive, you may be spending months or even years fixing a range of UX issues without addressing the root causes that impact your business the most.
Germain’s platform goes above and beyond by capturing every millisecond of a user’s experience and gives you a complete understanding of your UX, at scale.
Don’t waste time and resources on partial analysis. Choose Germain’s comprehensive replay tool to increase adoption, conversion, and retention.