Germain Booth #1630 Moscone South (near Big Data Pavilion on right side)


Loss of business and negative brand impact due to Performance Issues with your Business Applications or underlying Technologies, end-users report issues once in a blue moon, and the Executives think that IT is running just fine

germain APM monitors, 24x7, in real-time, the User Experience (user clicks, data, errors, from the Browser) and Performance of any Business Applications (CRM, ERP, cloud, on-premise, mobile, desktop, tablet) and underlying infrastructure (Virtual and physical server, database, storage, network, operating systems, CTI, etc), and correlates the statistics needed to identify Root-Cause of performance issues, from the Business Impact down to the Browser, User Location, Network Request, Application Code, Database SQL, etc.

Regressions

Application often runs slower overtime, and that may be caused by a new piece of code, a new release, some configuration changes (at the network, application, OS, database levels), or even some capacity issues.

User Experience Issues

CRM/ERP end-users experience performance issues nearly every hour they use their CRM application, they often report to IT, 1 out 10 issues, and the IT organization claims the CRM/ERP apps have been up and fast 24x7

Infrastructure issues

Errors messages can be seen at every layer of your software and hardware infrastructure (browser, network, web and app logs, databases, etc), yet nobody has a clue how much they affect Business and the End-users

Broken Business Processes

Missing or corrupted business data, failing integration, crashing application,..., can all be a the root-cause of a broken business process, and often, IT just bounces servers to workaround the issue other than fixing the actual issue

Regressions

Application often runs slower overtime, and that may be caused by a new piece of code, a new release, some configuration changes (at the network, application, OS, database levels), or even some capacity issues.

User Experience Issues

CRM/ERP end-users experience performance issues nearly every hour they use their CRM application, they often report to IT, 1 out 10 issues, and the IT organization claims the CRM/ERP apps have been up and fast 24x7

Infrastructure issues

Errors messages can be seen at every layer of your software and hardware infrastructure (browser, network, web and app logs, databases, etc), yet nobody has a clue how much they affect Business and the End-users

Broken Business Processes

Missing or corrupted business data, failing integration, crashing application,..., can all be a the root-cause of a broken business process, and often, IT just bounces servers to workaround the issue other than fixing the actual issue

Built from the ground up germain APM (Application Performance Monitoring, end-to-end, real-time, 24x7, big data)

is a solution live on many production environments like American Airlines, eBay, Pepsico, Nestle Waters, Siemens, Stubhub, Tata Sky, etc.

* Released on 1/1/2014, germain APM (Application Performance Monitoring) 8.0 is not a re-write of germain APM 7.x; germain APM 8.0 is a brand new, end-to-end, APM solution that is built from scratch, to monitor/troubleshoot performance of any application, any network, any database, any hardware, any business, etc. germain APM 8.0 is currently live on a number of large production environments and monitoring several million transactions per day. Some Customers like eBay collect and process about 100 million metrics and transactions per day using germain APM.

germain solutions allows you to

solve performance issues during development with germain CRT (Customization Review Tool)
proactively detect issues, identify root-cause, and automatically resolve them with germain APM (Application Performance Monitoring) on production

Efficiently reduce your IT operation cost with a single solution for all your applications.

Turn Application Support Operations into Proactive Organizations

Automate Code Review, based on IT vendor+dev team's best practices, to detect performance issues during Development phase, with germain CRT; proactively detect production issues using self-analysis mechanisms of data and transactions processed at every layer of the infrastructure, synthetic transaction, with germain APM.

What customers are saying about us

  • Implementing Germain APM (Application Performance Management) was a great strategy for Spirent. We’ve had a significant impact on the business and the IT application team. It feels good!

    — John Civitano, Manager, CRM Applications Spirent Communications
  • Germain Monitoring enables us to continuously identify and solve any critical issues with our CRM applications.

    — Rex Carter, Chief Information Officer Hitachi Data Systems
  • The insight Germain APM brings to our team is truly outstanding: Germain helps us ensure almost 100 percent uptime for our mission-critical application.

    — N. Ravishanker, CIO Tata Sky
  • Germain APM helped solve within a week a memory leak that delayed go-live of Call Center application for 4 months, Oracle Services engaged them!”

    — Joe Lacik, CIO Aviall / Boeing
  • Germain APM increased Order Management’s availability by 200 hours per year.

    — Eberhard Waiblinger, VP IT NetApp

germain solutions ROI statistics

that we are very proud of

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saved man-days/month by organization

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Performance issues solved

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Hours of downtime eliminated