Latest Posts

Apr 19

Infographic: The State of APM

After surveying thousands of APM experts – the folks in the trenches – Germain Software crunched the data and discovered some interesting trends for the Application Performance Management industry.  Not only did we find out who was most in touch with their APM technology, but we learned whether organizations were happy with their APM solutions,


Apr 19

5 Ways You Can Lower the TCO of your APM Tool

When you are building your case for the installation and use of application performance management (APM) tools, you need to identify specific ways to reduce costs and keep the project on budget. The total cost of ownership (TCO), both for APM tools and for most other IT investments, can be roughly divided into deployment and


Apr 6

Yannick Germain accepted into Forbes Technology Council

April 5th 2018 – Yannick Germain, CEO of germain APM which provides a User, Business and Technology real-time analytics platform, has been accepted into the Forbes Technology Council, an invitation-only community for world-class CIOs, CTOs and technology executives. Yannick Germain joins other Forbes Tech Council members, who are hand-selected, to become part of a curated


Apr 5

7 Key Drivers for APM Software Refresh & Upgrade

When is the right time to upgrade your APM? Practical considerations for putting your APM on the right track As an IT Professional, every single day you rely on your people, processes and technology to prevent revenue destroying issues with your critical business applications such as your Customer Relationship Management (CRM), Enterprise Resource Planning (ERP),


Apr 5

How to Lower the Cost of APM Software Ownership

Most companies are aware how beneficial application performance monitoring can be, but it is still important to justify the expense of APM tools by calculating the expected ROI. A plan for implementation and realistic expectations are key factors in making a business decision, but reducing the total cost of ownership (TCO) also goes a long


Apr 5

End-to-End APM: Gaining application insight across departments

Delivering mission critical business applications is a complex job that requires several departments working together to provide all the necessary skills. Whether it’s a procurement and provisioning system, a critical web portal, or call center operations these services depend on teams of specialists who don’t always see the big picture but most still work together


Mar 22

End-to-End APM: Gaining application insight across departments

Delivering mission critical business applications is a complex job that requires several departments working together to provide all the necessary skills. Whether it’s a procurement and provisioning system, a critical web portal, or call center operations these services depend on teams of specialists who don’t always see the big picture but most still work together


Mar 22

5 Essential APM Software Functions to Enhance User Experience and Business Process Monitoring

In a previous article, we analyzed how Application Performance Management can help understand User Experience and Business Process usage. Application performance management software (APM software) plays many different roles as the IT department develops and customizes software, but the most important may simply be ensuring that end users end up with software that makes the more


Mar 22

Announcing Germain Customization Review Tool (CRT) for Siebel – Solving your Siebel performance issues upfront in the release cycle!

We are excited to launch our new product, Germain CRT™ for Siebel, a tool specifically designed to take the guesswork out of your Siebel customizations by comparing your environment(s) against a rich, dynamic library of hundreds of best practices for how to configure, customize and extend Siebel. Germain CRT helps development and QA organizations:Automatically identify and


Dec 19

Infographic: APM for CRM

When we surveyed the IT professionals about the state of their State of their APM efforts, we kept an eye for those who listed Customer Relationship Management (CRM) and/or e-commerce and order management as their top priorities (#1 or #2) for APM. Then we put together an infographic that colorfully display’s these APM priorities for