Monitoring (Lightning, Classic and Mobile)

Identify frictions (@user, process & tech. levels), reproduction scenarios, and exact root-cause @javascript line

24x7 real-time monitoring, analytics, automation and alert

 User Monitoring and Behavior Analysis
 User Session Reconstruct and Replay (i.e. watching the browsers of prospects, customers or internal users)
 Business Process Monitoring and Insights
 Map business to technical metrics
SFDC configuration monitoring
 Javascript real-time monitoring and analysis
 Browser (Error, etc) real-time monitoring and analysis

And example of business metrics you can get, in real-time and 24×7:

  • What did your Sales Representative do on your site?
  • How long did it take a Sales Rep to close a Deal?
  • Are any of the sales opportunities not followed-upon?