Java Application Monitoring, Alert & Insight, 24×7

Identify Frictions & Root-cause @User, Process & Technology levels

24x7 real-time Monitoring, Analytics, Automation and Alert

 Java & JVM server monitoring
 User Monitoring (mouse clicks, moves, typing, error, device, location, etc) & Alert
 User Replay (watch what prospects, customers or employees do on your app)
 User Behavior Analysis (identify most expensive frictions among thousands of users)
 Business Process Monitoring (identify drop-offs, delays, across users and technologies, etc)
 User-Process-Technology correlations
 Transaction/click Root-Cause Analysis (Desktop/Mobile>Browser>N/w>Web>Code>Sql, etc)
 Example of business metrics you can get, in real-time and 24×7:

    • What did your Sales Representative do on your Java app?
    • How long did it take a Sales Rep to close a Deal?
    • Are any of the sales opportunities not followed-upon?
    • How many times did a customer got his/her phone call transferred?
    • How long did a CSR take to work on a support call?