Healthcare

Monitor apps (radiology, patient tracking, claim, etc), workflow, patient and user support with germain APM

24x7, in real-time, get deep insights and be alerted when critical event occurs

 User Monitoring and Behavior Analysis
 User Session Reconstruct and Replay (like a watching a recorded video of the browser of patients, providers, brokers or internal users)
 Business Process Monitoring and Insights
 Map business to technical metricsExample of business metrics you can get, in real-time and 24×7:

  • How many times did a patient call got transferred?
  • What did patients and visitors did on your healthcare portal?
  • Any Claim being slowed down due to technical issues and why?