Customer Experience – monitor, analyze, auto-correct, alert & report 24×7

Understand and improve Customer Experience

 Support Customers in a new and creative way and increase retention
 Monitor & Analyze & Correlate 24×7, every customer interaction (phone, website, email, etc)
 Understand a Customer’s interest by replaying his/her session browsing your eCommerce, website, etc
 Be alerted when a Customer experiences issues
 Understand whether a Customer request has been promptly addressed
 Identify up-sell opportunities

All-in-one APM, BPM, RUM and Automation

to help improve:

Customer Experience

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Prospect Experience

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User Experience (of web apps)

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Technology Performance

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Data Science

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Code Performance

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The truth is in the pudding...or rather in our platform

germainAPM & CRT never take no for an answer (and we are here to help @ no cost)

Meet us (info@germainAPM.com, +1-415-946-4048):

Schedule a meeting