Infographic: APM for CRM
When we surveyed the IT professionals about the state of their State of their APM efforts, we kept an eye for those who listed Customer Relationship Management (CRM) and/or e-commerce and order management as their top priorities (#1 or #2) for APM. Then we put together an infographic that colorfully display’s these APM priorities for →
Watch Our Passion for Application Performance Management
At Germain Software we are all about passion. We are passionate about our customers, and we are passionate about APM technology and providing the best end-to-end Application Performance management solution available in the industry today.
Infographic: The State of APM
After surveying thousands of APM experts – the folks in the trenches – Germain Software crunched the data and discovered some interesting trends for the Application Performance Management industry. Not only did we find out who was most in touch with their APM technology, but we learned whether organizations were happy with their APM solutions, →
5 Ways You Can Lower the TCO of your APM Tool
When you are building your case for the installation and use of application performance management (APM) tools, you need to identify specific ways to reduce costs and keep the project on budget. The total cost of ownership (TCO), both for APM tools and for most other IT investments, can be roughly divided into deployment and →
End-to-End APM: Gaining application insight across departments
Delivering mission critical business applications is a complex job that requires several departments working together to provide all the necessary skills. Whether it’s a procurement and provisioning system, a critical web portal, or call center operations these services depend on teams of specialists who don’t always see the big picture but most still work together →
4 ways to leverage APM software for successful Application Changes and Upgrades
In our last article we discussed how Application Performance Management is a great foundation for successful application changes and upgrades. Today we would like to illustrate this with specifics.