GERMAIN APM FEATURES

Custom Monitoring, Analytics & Automation platform to boost UX.

Boost End User Experience (of CRM, eCommerce, Website, ERP).

Monitor UX, Find Insights, Alert & Automate Resolutions to improve UX, 24×7.

No need to talk to the users to know what they did on your web app (via User Session Monitoring & Replay).

Understand UX at scale (via User Behavior insights).

Reduce Troubleshooting Time (via Click/Transaction Root-Cause Analysis).

Automate Issue Resolution

Download Chrome Extension(for javascript real-time insights).
Download JS scripts (for UX and application performance monitoring).
Download Agent/Engine (for code profiling, infra, db analysis, etc).
Download Android app (for android app insights).

or get all this from our cloud

Documentation

Get help

We don’t charge

Use Automation to Boost UX, Process and Technology performance

Monitor BP, Find Insights, Alert & Automate Resolutions to improve Business Operations

Reduce cost of implementing automation

 Improve IT Operations (via prediction, proactive checks, action, synthetic transaction, etc).

or get all this from our cloud

Get help

We don’t charge

Boost End User Experience (of CRM, eCommerce, Website, ERP).

Monitor BP, Find Insights, Alert & Automate Resolutions to improve Business Operations

Reduce cost of enhancing Business Processes.

Identify Frictions at scale (via BP flow analysis, correlation of data and events, etc).

Optimize Process in real-time (via Automation, etc).

or get all this from our cloud

Documentation

Get help

We don’t charge

Boost End User Experience (of CRM, eCommerce, Website, ERP).

Monitor UX, Find Insights, Alert & Automate Resolutions to improve UX, 24×7.

No need to talk to the users to know what they did on your web app (via User Session Monitoring & Replay).

Understand UX at scale (via User Behavior insights).

Reduce Troubleshooting Time (via Click/Transaction Root-Cause Analysis).

Automate Issue Resolution

Download Chrome Extension(for javascript real-time insights).
Download JS scripts (for UX and application performance monitoring).
Download Agent/Engine (for code profiling, infra, db analysis, etc).
Download Android app (for android app insights).

or get all this from our cloud

Documentation

Get help

We don’t charge

Boost End User Experience (of CRM, eCommerce, Website, ERP).

Monitor Website Performance, UX, Find Insights, Alert & Automate Resolutions, 24×7

Improve User Experience (Real User Monitoring, User Session Recording and Replay, Behavior Insights, Issue Analysis, 24×7, in real-time)

Improve Conversion (watch what prospect do on your site, using our Session Replay feature, Analyse Thousands of User Behavior and identify frictions, 24×7, in real-time).

Improve Technology Performance (via our end-to-end RCA/Root-cause analysis feature that provides insights at any levels e.g. User Experience, Browser, Server, Component, Session, Code Execution, SQL, Network traffic, etc).

Improve Release Quality (Code & Object review and profiling, crash, regression analysis, etc).

Improve IT Operations (via a complete 360 views of all your technologies and how they perform, in real-time).

Reduce Cost of Managing Website Performance.

Download Chrome Extension(for javascript real-time insights).
Download JS scripts (for UX and application performance monitoring).
Download Agent/Engine (for code profiling, infra, db analysis, etc).
Download Android app (for android app insights).

or get all this from our cloud

Documentation

Get help

We don’t charge

germain APM is pre-configured to integrate with these technologies (for monitoring, analytics and/or automation)

It only takes minutes for you to add a new plugin and germain team can do it for you (at no cost).

AIX

Performance Monitoring (any metrics) Availability Monitoring (any metrics) Network Performance (Request, latency,..) Audit Trail Configuration Monitoring

Android

Real User Experience monitoring (page, error, etc) Business Process Monitoring Http Traffic insights Transaction insights Synthetic Transaction

AngularJS

Real User Experience monitoring (replay, scenario, click, error, etc) Business Process Monitoring Http Traffic insights Transaction insights Synthetic Transaction etc

Apache HTTP

Http Request/Response Analysis Http Mapping(server-to-server) Http Correlation Log Analysis Synthetic execution Audit Trail and more

Apache Strom

Data Analysis Server Performance Monitoring/PM

Apache Tomcat

Real User Experience monitoring Business Process Monitoring Synthetic Transaction execution Http Request/Response: Analysis, Mapping, Correlation with other data

App Dynamics

Real User Experience monitoring(click, data, errors) Synthetic Transaction execution Http Request/Response Analysis, Mapping (server-to-server,Correlation with other data Log Analysis

ASP.NET

Real User Experience monitoring(click, data, errors) Synthetic Transaction execution Http Request/Response Analysis, Mapping (server-to-server),Correlation with other data Log Analysis

AWS

Availability Monitoring Performance Monitoring Capacity Monitoring Compliance etc

BI Publisher

UX/User Experience Business Process Performance Monitoring/PM Network PM Desktop & Server PM Security Audit Trail and more

Chrome

Real User Experience monitoring(click, data, errors from Browser) Synthetic Transaction execution Capacity Monitoring Network Performance (http traffic, latency,..) Patch and Version control and more

Citrix

User PM Session Performance Monitoring/PM Network PM and more

DB2 UDB

Data Analysis Server Performance Monitoring/PM Database PM (Transaction, IO, locks, SQL, etc) Storage PM

Desktop

Network Performance (http traffic, latency,..) Operating System Performance Monitoring/PM Audit Trail Browser PM and more

.NET (C#,VB,Managed C++, F#)

UX/User Experience Business Process Performance Monitoring/PM C#, VB, C++, F# Code/Method Profiling Transaction Response Time Breakdown Code Review and Regression analysis

Drupal

Real User Experience monitoring Business Process Monitoring Synthetic Transaction execution Http Request/Response Analysis, Mapping(server-to-server), Correlation with other data

Dynatrace

Data Analytics Data export/import Server Performance and Availability Synthetic Transaction execution Log Analysis Patch and Version control and more

EBS (Oracle eBusiness Suite)

UX/User Experience Transaction Monitoring Business Process Performance Monitoring/PM Network PM Desktop & Server PM Security Audit Trail and more

ElasticSearch

Data Analytics Data export/import Server Performance and Availability Synthetic Transaction execution Log Analysis Patch and Version control and more

Any files (bin, txt, xml, log, …)

e.g. binary, text, csv, xml, html, xls, Core, etc Content Monitoring Size Monitoring Audit Trail any readable file Purging Mechanism and more

Firefox

Real User Experience monitoring(click, data, errors from Browser) Synthetic Transaction execution Capacity Monitoring Network Performance (http traffic, latency,..) Patch and Version control and more

Genesys CTI

Real User Experience monitoring on CTI Toolbar(click, data, errors) Synthetic Transaction execution CTI Server Performance Monitoring Network Performance (http traffic, latency,..) Patch and Version control and more

Glassfish

Real User Experience monitoring Synthetic Transaction execution Glassfish Server Performance Monitoring Network Performance Patch and Version control

Google Cloud

Availability Monitoring Performance Monitoring Synthetic Transaction execution Log Analysis Capacity Monitoring Patch and Version control and more

Hadoop

Data Analysis Server Performance Monitoring/PM

HP/UX

Performance Monitoring (any metrics) Availability Monitoring (any metrics) Network Performance (Request, latency,..) Audit Trail Configuration Monitoring

HTML

Real User Experience monitoring (replay, scenario, click, error, etc) Business Process Monitoring Html Page Rendering Time Transaction insights Synthetic Transaction etc

HTTP/S

Http Request/Response Analysis Http Request/Response Mapping(server-to-server) Http Request/Response Correlation with other data Geo Localization Synthetic Transaction execution

Internet Explorer

Real User Experience monitoring(click, data, errors from Browser) Synthetic Transaction execution Capacity Monitoring Network Performance (http traffic, latency,..) Patch and Version control and more

IIS

Real User Experience monitoring(click, data, errors) Synthetic Transaction execution Http Request/Response Analysis, Mapping(server-to-server), Correlation with other data Log Analysis

Inquira

UX/User Experience Business Process Performance Monitoring/PM Network PM Desktop & Server PM Database PM Security Audit Trail and more

Any Interface

Collect and analysis of data via: Administration Console REST, SNMP, WMI, SSH, JMS, etc and more

iOS

Real User Experience monitoring Business Process Monitoring Http Traffic insights Transaction insights (mobile app>device>n/w/>backend infrastructure and application, etc) Synthetic Transaction etc

Java

UX/User Experience Business Process Performance Monitoring/PM Java Code/Method Profiling (controlled/min impact for prod) Transaction Response Time Breakdown Code Review and Regression analysis and more

Javascript

JavaScript Call Analysis (response time, failure, etc) Real User Experience monitoring (replay, scenario, click, error, etc) Business Process Monitoring Synthetic Transaction etc

JDA Supply Chain

Business Process Performance Monitoring/PM (DFUs, SKUs,…) Batch PM(Efficiency, Exp/Imp, SRE,…) Database (Fragmentation, Growth,…) and more

JMS

JMS Analysis Synthetic Transaction execution and more

JMX

Performance Monitoring (any metrics)

KAFKA

Message Analysis Server Performance Monitoring/PM

LAN

Geo Localization Network Performance (Request, latency,..) Synthetic Transaction execution Availability Patch and Version control and more

Linux

Performance Monitoring (any metrics) Availability Monitoring (any metrics) Network Performance (Request, latency,..) Audit Trail Configuration Monitoring

MarkoJS

Real User Experience monitoring (replay, scenario, click, error, etc) Business Process Monitoring Http Traffic insights Transaction insights (js calls, dom, error, etc) Synthetic Transaction etc

MemSQL

Data Analysis Server PM

Microsoft Azure

Availability Monitoring Performance Monitoring Synthetic Transaction execution Log Analysis Capacity Monitoring Patch and Version control and more

Mobile

Device (Android, IOS, etc) Performance Monitoring Synthetic Transaction execution Capacity Monitoring Network Performance Mobile App-to-Mobile Device Root-Cause Analysis and more

MangoDB

Data Analysis Server PM

MQ Series (IBM)

Availability Monitoring Data Analysis Transaction Monitoring(queues, etc)

MySQL

Data Analysis Server Performance Monitoring/PM Database PM (Transaction, IO, locks, SQL, etc) Storage PM

Nagios

Data import/export Availability Monitoring Performance Monitoring Synthetic Transaction execution Log Analysis Capacity Monitoring Patch and Version control and more

New Relic

Data import/export Real User Experience Availability Monitoring Performance Monitoring Synthetic Transaction execution Log Analysis Capacity Monitoring Patch and Version control and more

NodeJS

Availability Monitoring Performance Monitoring Transaction insight Log Analysis Capacity Monitoring Synthetic Transaction execution Patch and Version control and more

Opera

Real User Experience monitoring(click, data, errors from Browser) Synthetic Transaction execution Capacity Monitoring Network Performance (http traffic, latency,..) Patch and Version control and more

Oracle DB

Data Analysis Server Performance Monitoring/PM Database PM (Transaction, IO, locks, SQL, etc) Transaction PM Storage PM

PHP

Availability Monitoring Performance Monitoring Transaction insight Log Analysis Capacity Monitoring Synthetic Transaction execution Patch and Version control and more

ReactJS

Real User Experience monitoring (replay, scenario, click, error, etc) Business Process Monitoring Http Traffic insights Transaction insights Synthetic Transaction etc

REST

Rest Analysis Synthetic Transaction execution and more

Safari

Real User Experience monitoring(click, data, errors from Browser) Synthetic Transaction execution Capacity Monitoring Network Performance (http traffic, latency,..) Patch and Version control and more

SalesForce

UX/User Experience Business Process Performance Monitoring/PM Interface PM(Marketo, Hubspot, etc) Network PM Desktop PM Security Audit Trail and more

SAP

UX/User Experience Business Process Performance Monitoring/PM Desktop & Server PM Security Audit Trail ABAP Code Review ABAP Regression Analysis and more

Server (Physical or Virtual)

Availability Monitoring Capacity Monitoring Network Performance (http traffic, latency,..) Operating System Performance Monitoring Audit Trail and more

Siebel CRM

UX/User Experience Desktop & Server Performance Monitoring/PM Audit Trail Workflow Process, Web Service Code PM T/ST escript performance review/regression/PM and more

SNMP

Performance Monitoring (any metrics) SNMP can be used by germain APM to collect/aggregate performance metrics and more

SOAP

SOAP PM (any metrics) SOAP Request Analysis (WSDL, XML, etc) and more

Solaris

Performance Monitoring (any metrics) Availability Monitoring (any metrics) Network Performance (Request, latency,..) Audit Trail Configuration Monitoring

SoIR

Data Import, Export and Analytics Server Performance Synthetic Transaction Log Analysis etc

Splunk

Data Import, Export and Analytics Server Availability & Performance Synthetic Transaction etc

SQL Server

Data Analysis Server Performance Monitoring/PM Database PM (Transaction, IO, locks, SQL, etc) Transaction PM Storage PM

SSH

SSH can be used by germain APM to remotely monitor software/hardware and more

Tablet

Real User Experience monitoring(click, data, errors from Browser) Synthetic Transaction execution Capacity Monitoring Network Performance Operating System Performance Monitoring

Terradata

Data Import, Export and Analytics Server Availability & Performance Synthetic Transaction etc

Tivoli

Tivoli Job Manager, Agent, SSM Synthetic Transaction execution Capacity Monitoring Network Performance (http traffic, latency,…) Operating System Performance Monitoring and more

Any URL

Real User Experience monitoring(click, data, errors from Browser) Synthetic Transaction execution and more

VueJS

Real User Experience monitoring (replay, scenario, click, error, etc) Business Process Monitoring Http Traffic insights Transaction insights Synthetic Transaction etc

WAN

Geo Localization Network Performance (Request, latency,..) Synthetic Transaction execution Availability Patch and Version control and more

Web Logic

Real User Experience monitoring(click, data, errors) Http Request/Response Analysis, mapping, correlation J2EE Performance Monitoring/PM Java Code Transaction Response Time PM and more

Web Sphere

Real User Experience monitoring(click, data, errors) Http Request/Response Analysis, mapping, correlation J2EE Performance Monitoring/PM Java Code Transaction Response Time PM and more

Windows (desktop, server and embedded)

Performance Monitoring (any metrics) Availability Monitoring (any metrics) Network Performance (Request, latency,..) Audit Trail Configuration Monitoring

WMI

Performance Monitoring (any metrics) WMI can be used by germain APM to monitor performance metrics of any server/desktop and more

Wordpress

Real User Experience monitoring(click, data, errors) Http Request/Response Analysis, mapping, correlation PHP Analysis WordPress server Performance Monitoring and more