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Boost User Experience, Process Performance and Technology Performance, in real-time, 24x7
No need to talk to the users to know what they did on a web app | Only minutes to find root-cause | Automatic alert & resolution | All-in-one APM, BPM, RUM @ $29->$5K/month (1-12 months) & $59->$12K/month (after) | Our help at no cost
Success Stories: AllanGray, American Airlines, Anz Bank, eBay, GE, Pepsi, United Healthcare, Volvo, etc
What customers are saying about us
Loss of business due to poor Customer, Prospect or User Experience
Low conversion rate
Overloaded call center, lack of expertise, hard to find information on a website (...) may all contribute to low prospect conversion rate. germain APM helps identify actionable insights.
Poor User Experience
User interface design or technology issues may contribute to poor user experience. germain APM identifies use cases and root-cause of issues down to the user click and scenario and technology (network request, code, sql, etc)
High churn rate
Ineffective product or service, lack of support, hard-to-find online material...may all contribute to a poor customer experience and attrition. germain APM identifies actionable insights around that, 24x7 and in real-time.
Ineffective Business Operations
Lack of training, poor organization, attrition (...) may contribute to ineffective business operations. germain APM identifies main gaps and their root-cause, in real-time and 24x7.
Low conversion rate
Overloaded call center, lack of expertise, hard to find information on a website (...) may all contribute to low prospect conversion rate. germain APM helps identify actionable insights.
Poor User Experience
User interface design or technology issues may contribute to poor user experience. germain APM identifies use cases and root-cause of issues down to the user click and scenario and technology (network request, code, sql, etc)
High churn rate
Ineffective product or service, lack of support, hard-to-find online material...may all contribute to a poor customer experience and attrition. germain APM identifies actionable insights around that, 24x7 and in real-time.
Ineffective Business Operations
Lack of training, poor organization, attrition (...) may contribute to ineffective business operations. germain APM identifies main gaps and their root-cause, in real-time and 24x7.
germain solutions allow you to
Improve CX, PX, UX, BP & Technology Performance: germain APM
Improve Application Release Quality: germain CRT
