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24x7 analytics and alerts to help improve CX, PX, UX, Business Processes and Technology performance
From $29 (100k analytics/day) to $5k/month (unlimited analytics), including our help for any Data or Automation you need; after-12-month pricing here
Loss of business due to poor Customer, Prospect or User Experience
Low conversion rate
Overloaded call center, lack of expertise, hard to find information on a website (...) may all contribute to low prospect conversion rate. germain APM helps identify actionable insights.
Poor User Experience
User interface design or technology issues may contribute to poor user experience. germain APM identifies use cases and root-cause of issues down to the user click and scenario and technology (network request, code, sql, etc)
High churn rate
Ineffective product or service, lack of support, hard-to-find online material...may all contribute to a poor customer experience and attrition. germain APM identifies actionable insights around that, 24x7 and in real-time.
Ineffective Business Operations
Lack of training, poor organization, attrition (...) may contribute to ineffective business operations. germain APM identifies main gaps and their root-cause, in real-time and 24x7.
Low conversion rate
Overloaded call center, lack of expertise, hard to find information on a website (...) may all contribute to low prospect conversion rate. germain APM helps identify actionable insights.
Poor User Experience
User interface design or technology issues may contribute to poor user experience. germain APM identifies use cases and root-cause of issues down to the user click and scenario and technology (network request, code, sql, etc)
High churn rate
Ineffective product or service, lack of support, hard-to-find online material...may all contribute to a poor customer experience and attrition. germain APM identifies actionable insights around that, 24x7 and in real-time.
Ineffective Business Operations
Lack of training, poor organization, attrition (...) may contribute to ineffective business operations. germain APM identifies main gaps and their root-cause, in real-time and 24x7.
germain solutions allow you to
Understand CX, PX, UX and Technology performance, and identify actionable insights, 24x7, in real-time: germain APM
avoid user errors and business issues, by solving performance issues in development phase: germain CRT
germain solutions
at your fingertips
All-in-one real-time analytics platform: germain APM
User, Business and Technology real-time analytics
User Experience
Issue prediction
Data discovery
Root-cause analysis
on cloud or onpremise
relational or big data
real-time
and configure it as you wish
All-in-one real-time analytics platform: germain APM
User, Business and Technology real-time analytics
User Experience
Issue prediction
Data discovery
Root-cause analysis
on cloud or onpremise
relational or big data
real-time
and configure it as you wish
Object, Script, DB Index review: germain CRT
Automated performance review of Application Scripting, Object and DB indexes
Tuning recommendation
Impact analysis
Issue prioritization
Regression analysis
What customers are saying about us
germain solutions ROI statistics
that we are very proud of
saved man-days/month by organization
Performance issues solved
Hours of downtime eliminated